Support
Help with Focus Blocks.
Have a question, hit a bug, or want to suggest something? Email support@nemi.love.
Tell us what you were trying to do, what happened instead, your device model and OS version, and which block rule you configured. Do not include app names unless you want to.
Common questions
Why does Focus Blocks need Screen Time permission?
Focus Blocks uses Apple's Screen Time frameworks to shield the apps, sites, and categories you choose. iOS requires this permission before any app can apply those shields.
Why does Focus Blocks need Android Accessibility access?
Android does not provide the same Screen Time framework as iOS. Focus Blocks uses window-change events to identify the foreground app, compare it locally with your enabled schedules, and return you to the Focus Blocks blocked screen when necessary. It cannot retrieve window content and does not read text, capture keystrokes, take screenshots, perform gestures, or share Accessibility data.
Why does Play Protect block the Android APK?
In selected regions, Play Protect automatically blocks apps installed from internet sources such as browsers and file managers when they request sensitive capabilities including Accessibility. The block happens before Focus Blocks can open, so it cannot be fixed by an in-app permission flow. Do not disable Play Protect. Google Play is the reliable consumer distribution path for this capability, but the Focus Blocks Play listing is not available yet. See Google's official warning guidance.
How do I turn Android blocking on or off?
For an APK installed outside an app store on Android 13 or later, use the setup card in Focus Blocks to open App info. Tap the three-dot menu, choose Allow restricted settings if shown, confirm with your screen lock, and return to Focus Blocks. Use the next setup action, review the Accessibility disclosure, then enable Focus Blocks app blocking. Android requires this order and does not let apps approve the restricted setting themselves. See Android's official restricted-settings guide.
Why is an Android block not applying?
Confirm that Accessibility access is still enabled, the block is enabled on this device, at least one installed app is selected, and the current time is inside the configured blocking period. On Xiaomi HyperOS, if access later turns itself off, open Focus Blocks App info, set Battery saver to No restrictions, enable Background autostart, and then re-enable the Accessibility service. Android currently supports scheduled app blocking; daily budgets, app categories, websites, iCloud sync, notifications, and Lock-in are not available there.
Why did my synced block not block apps on a new iPhone?
Rules can sync through your iCloud account, but Screen Time app selections are private tokens that belong to one device. Open any block marked "Pick apps here" on the new device and confirm the apps there.
What is the difference between a schedule and a daily budget?
A schedule controls when selected apps are blocked or allowed. A daily budget gives selected apps a limited number of minutes per day, then blocks them after the budget is used. Some blocks can use both.
How do I unblock an app temporarily?
Wait for the rule to stop applying. If you set a Lock-in setup window, edits unlock during that window so you can change the block intentionally rather than on impulse.
I deleted the app and shields stayed on. How do I clear them?
Go to Settings -> Screen Time and clear remaining restrictions. iOS can keep shields after the controlling app is removed so restrictions survive deletion and reinstall attempts.
Does Focus Blocks work for parental control?
No. Focus Blocks is self-directed. It is not a parental-control product and does not manage other people's devices. For parental control, use Apple's built-in Screen Time with Family Sharing.
Which iOS versions are supported?
Focus Blocks requires iOS 18 or later.
Which Android versions are supported?
Focus Blocks requires Android 7.0 or later.
How do I install or update the Android APK?
The latest signed APK is a test build and may be blocked by Play Protect. If Android permits installation, open it normally; on Android 13 or later, complete Allow restricted settings in App info before enabling Accessibility. Installing a newer APK updates the existing app while preserving local data. Do not disable Play Protect to install it. You can compare the download with the published SHA-256 checksum.
Still stuck?
Email support@nemi.love. We read everything and reply as soon as we can.